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Categories: Customer service
Position level:
Location: Kraków
Publication date: 2018-01-26
Key activities
  • Providing excellent customer service through timely and accurate processing of information and contributing to data management: governance and data cleansing activities
  • Validating and entering data (e.g. orders, applications, generic data maintenance, resignation and renewal) for multiple countries
  • Checking documents and information for completeness and correctness
  • Accurately entering and updating data records in various IT Systems
  • Contributing to high data quality and appling data governance standards
  • Monitoring and maintaining inbound channels and document workflow
  • Collaborating with other departments and foreign affiliate offices
  • Protecting personal database and applies all legal requirements in regard to personal data protection
Key Qualifications required
  • Language skills in English and Romanian (B1 level)
  • Knowlegde of other European language would be an asset for us
  • Bachelor University Degree
  • Previous working experience with customers in a service oriented area
  • Proficiency in working with IT systems
  • Keyboard skills
  • Detail oriented working style, able to combine and analyse critical information considering the needs of the business
  • Strong focus on internal and external customers
  • Enthusiastic approach to team work
  • Flexibility and ability to manage pressure and time work
What we offer
  • Numerous company events (family picnics, Christmas parties, Carnival balls, Away Days, International and Product days)
  • International team environment
  • Benefits: Private medical care, Sodexo, Life insurance
  • Fresh fruits every Monday
  • Employee training (induction training, “Amway University” portfolio, language training, professional certification)
  • Product discount
  • Relocation package for candidates outside Poland
How to apply

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